Subject to the terms and conditions outlined below, READY MIXER (hereinafter referred to as
“READY MIXER”) provides a warranty for its equipment against defects in material and factory
workmanship to the original owner. This warranty is valid for a period of twelve months from
the date of shipment from READY MIXER’s facility
– This warranty exclusively covers defects in original equipment manufactured by READY MIXER
and requires inspection and analysis by READY MIXER to confirm the nature and cause of the
failure.
– Warranty replacement parts will be delivered only to the original equipment delivery location.
– Defective components, both mechanical and electrical, will be repaired or replaced free of
charge to the original owner within ninety (90) days from the date of shipment. After this initial
period, defects in components manufactured by READY MIXER will be repaired or replaced
under the following conditions:
1) The equipment owner agrees to pay for service technician travel expenses from the
authorized READY MIXER distributor.
2) The faulty components are returned to READY MIXER’s facility, freight prepaid, with preauthorization from READY MIXER.
– Components purchased, but not manufactured, by Ready Mixer are subject to the
manufacturer’s warranty.
– READY MIXER’s warranty covers repair, replacement, or credit for its own manufactured
equipment or parts only and does not include labor, material, freight, or service charges for
equipment removal.
– READY MIXER is not liable for losses, injuries, or damages to persons or property resulting
from the installation, use, or failure of READY MIXER products.
READY MIXER reserves the right to make improvements to its products in material and design
without prior notice. These improvements may not be retroactively applied to previously
manufactured equipment.
The READY MIXER warranty is limited to the initial customer and the original delivery location.
It does not extend to secondary owners in the event of resale or redistribution. This warranty
does not cover expenses, whether direct or consequential, arising from the use or inability to
use these products.
This warranty shall not apply to equipment that:
1. Has undergone repairs or modifications not authorized in writing by READY MIXER.
2. Has been subjected to misuse, negligent handling, improper maintenance, improper
installation, accidents, damage by fire, water, submersion, or acts of God.
3. Has been installed by anyone other than an authorized factory representative.
4. Has had serial numbers altered or removed.
5. Is related to normal wear items, natural wear and tear, or natural fading of paint, coatings,
and weather-related degradation of rubber parts.
6. This limited warranty does not cover products still under warranty by their original
manufacturer.
Claims for equipment damaged in transit must be directed to the freight carrier. Visible damage
should be reported immediately, and concealed damage should be reported within fifteen (15)
days of receipt of the shipment, in accordance with freight carrier regulations.
This warranty statement constitutes the entire extent of our liability for any warranty breach or
deficiency related to the sale or use of the product. We are not liable for consequential
damages, including, but not limited to, loss of profit, delays, or expenses, whether based on
tort or contract.
For warranty service or questions, please contact:
READY MIXER
3327 US-60, Huntington, WV 25705
Phone: (800) 770-3956
Email: [email protected]
1. Contact the Ready Mixer parts department to initiate a possible warranty claim.
2. Collaborate with a Ready Mixer representative to identify the required parts for equipment
repair.
3. Ready Mixer will create a Sales Order with a note indicating a possible warranty claim for the
identified parts.
4. Ready Mixer will ship the parts to the customer, who will be billed for the parts and standard
shipping charges based on their credit terms. A Return Merchandise Authorization (RMA) form
for the defective parts will accompany the replacement parts. Additional shipping charges
beyond standard ground rates in the US are the customer’s responsibility.
5. The customer must return the parts in question to Ready Mixer at their cost within 30 days of
receiving the replacement parts. The RMA provided by Ready Mixer must be included with the
returned parts. No warranty coverage will be provided for parts returned after 30 days.
6. Ready Mixer will assess whether the failed part is covered by the warranty. If Ready Mixer is
not the original equipment manufacturer, they will collaborate with the OEM of the part to
determine the warranty coverage.
7. If the defective part is covered by warranty, Ready Mixer will issue a credit to the customer
for the purchase amount of the part and the ground freight charges incurred for shipping the
replacement part to the customer. Ready Mixer will not cover the cost incurred by the
customer to return the defective part to Ready Mixer.
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